Name: Fiido C11 Pro
Brand: DJ Bikes
SKU: 03-RMU4-SE4Q-1
Price: 1209.0 USD
Availability: InStock

$ 1,979.00 USD $ 1,209.00 USD

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The City e-Bike Evolution Driven by You

Fiido C11 Pro trusted by over 10,000 electric city bike riders. We took rider feedback to heart for a more responsive pedal-assist and crafted the C11 Pro to deliver an even smoother, more intuitive ride - perfect for urban commuting and weekend adventures.

Maximize your city e-bike's utility with premium accessory range. Easily add a front basket, pannier bags, or a rear rack bag to carry your world with you—whether it's groceries, work gear, or weekend supplies.

Go Further, Charge Smarter, Roll Easy

Extend your boundaries with a system built for endurance and convenience. The C11 Pro combines high-capacity power and intelligent management into a lightweight e-bike design, ensuring you spend more time riding and less worrying about your next charge or carrying it upstairs.

Safety Without Compromise - Confident Control in Every Condition, Anytime

Ride with total peace of mind, no matter the weather or terrain. The C11 Pro combines responsive hydraulic braking with robust environmental protection and smart lighting - ensuring you remain in control and visible from the first mile to the last.

Master Every Climb with Precision Power

Conquer urban landscapes with a drive system built for performance. By integrating a robust 55Nm motor with a versatile 7-speed drivetrain, the C11 Pro optimizes every watt of power to flatten hills, giving you the mechanical advantage to navigate the city with total confidence and ease.

*Riding range is based on rider weight, cargo weight, wind, hills, tire pressure, speed, gear, road surface and pedal-assist level.

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Name	Description
Model Name	C11 Pro
Net Weight	54 lbs
Payload	4-8 hours
Frame	700C aluminum alloy step-through city frame
Fork	Aluminum alloy suspension fork (40mm travel) with 100mm opening width
Seat Post	Alloy aluminum, with shock absorber, more comfortable on the way
Headset	Aluminum alloy bearing headset
Drive Unit	500W
Battery	DMEGC/EVE 499.2Wh
Charger	48V2A
Charging Time	5h
Display	LCD 1.47 inch
Throttle	Yes (max speed 6km/h)
Disc Brakes	Tektro brand (Tektro disc MD-M280 or Nutt S-5; Tektro pads MD-M300)
Rear Derailleur	SHIMANO TY300D
Shifters	7-speed
Chain	KMC Z7
Crank	Aluminum alloy 52T
Rear Cogs	SHIMANO TZ500 7S (14-28T)
Sensor	Torque Sensor Mivice S200
Brakes	Dual-piston hydraulic disc brake with power cut-off
Brake Levers	Hydraulic disc brake
Front Hub	Aluminum alloy double-bearing barrel axle hub (quick release front axle)
Rims	Aluminum alloy double-layer rim
Spokes	Stainless steel spokes with brass nipples
Tires	700*40C
Handlebar	Aluminum alloy (Length: 635mm Maximum diameter: 31.8mm Minimum diameter: 22.2mm)
Stem	Aluminum alloy adjustable stem
Grips	TPR non-slip handle grip (Length: about 130mm)
Saddle	VELO vacuum full-fit saddle
Seatpost	Aluminum alloy clamp head seatpost (Length: 400mm, Diameter: 33.9mm)

Rider heights	5'1" (155cm) - 6'5" (195cm)
Wheel size	CST 700*40C
A-Seat tube	450
B-Seat tube angle	73°
C-Head tube	190
D-Head angle	70.5°
E-Top tube length	605
F-Standover height	572
G-BB drop	68
H-Rear Center	468
I-Wheelbase	1115
J-Reach	398
K-Stack	676
L-Maximum seat height	1050
M-Minimum seat height	790
N-Rear rack height	755
O-Total length	1820
P-Handlebar height	1150
Q-Handlebar length	670
R-Rear Rack Load	25kg
S-Rear rack outer diameter length	300
T-Rear rack width	128
U—Basket Mount Hole Spacing A	36
V—Basket Mount Hole Spacing B	70

Warranty Approach

1. We generally replace parts instead of repairing them to minimize your waiting time.

2. The same warranty service is available whether you purchase from our official website, authorized offline stores, or officially partnered online platforms.

3. Parts that meet the warranty conditions outlined on this page will be fully covered at no cost.

4. Parts outside the warranty can still be repaired/replaced, but a fee will apply. For specific fee details, please contact support@dj-ebikes.com.

5. Incidental expenses during repair, such as substitute transport, fuel, or ride-sharing, are not covered under warranty.

Lifetime Technical Support

1. Our technical experts provide professional assistance with tailored solutions for complex issues.

2. 1-on-1 support: A dedicated support agent will handle all your inquiries, ensuring personalized assistance throughout.

3. This service is available anytime, regardless of your warranty status. (Note: After the warranty period, customers are responsible for the cost of replacement parts.)

What Qualifies for Warranty?

All conditions must be met simultaneously:

1. Products purchased from Fiido's official store or authorized resellers;

To qualify for warranty service on a pre-owned product, the customer must provide a valid proof of purchase from an authorized or legitimate source. The warranty period is calculated from the date the product was originally sold by Fiido to the first end consumer and confirmed as received.

2. Product/component is within the warranty period (see the table below).

3. Manufacturing flaws and inherent product issues, like material defects, are covered under warranty.

4. The warranty card is present and matches the product.

What Does Not Qualify for Warranty?

1. Failure of consumable or wear-and-tear parts, including:

- Brake pads, plastic components, spokes, rims, brake cables, and surface scratches.

2. Damaged wires or accessories with visible scratches or breaks.

3. Malfunctions caused by improper use, such as:

- Not following the User Manual for usage, maintenance, or adjustments.

- Unauthorized disassembly, repair, or modifications.

- Improper usage or storage.

4. Damage due to accidents.

5. Minor scratches or accessory damage sustained during shipping.

6. Repair costs from non-authorized repair shops are not covered.

Warranty Periods and Conditions for Different Components

Mechanical Components (Non-electrical and electricity-independent parts)
Components	Warranty Period	Warranty-Covered & Non-Covered Situations (This list is not exhaustive)
Frame	36 months	Covered: -Natural deformation -Open welds -Desoldering fractures -Manufacturing defects Non-covered: -Self-modification -Collision damage
Frame	36 months
Structural Components Fork, Handlebar, Stem, Seatpost	24 months
Power and Wheel Components Drivetrain and Shifting: Chainring, Chain, Cassette, Bottom Bracket, Shifters, Derailleurs Suspension: Shock Absorber Brake: Front and Rear Brake	24 months	Non-covered: -Tire puncture from sharp objects -Damage to spare parts from collisions
Support and Safety Components Fasteners: Seat Clamp, Stem Clamp, Frame Clamp Tires and Saddle: Tires, Saddle Protection and Braking: Fenders, Safety Hook, Pedals, Brakes, Brake Discs, Break Pads, Brake Levers Kickstand Wheel Assembly: Hubs, Rims, Spokes	3 months	Non-covered: -Self-modification -Collision –Damage of parts and accessories -Man-made damages

Electrical System
Components	Warranty Period	Warranty-Covered & Non-Covered Situations (This list is not exhaustive)
Motor Components Motor, Hall, Bearing, Clutch	24 months	Covered: -Phase loss -Hall element burnout -Demagnetization -Abnormal bearing noise Non-covered: -Breakage -Water ingress
Battery Lithium battery	24 months	Covered: -Broken grids, -Lack of power storage -Capacity below 70% Non-covered: -Water ingress -Man-made damage -Battery left uncharged for over a month, leading to failure
Electrical Components
Charging: Charger, Main wiring harness Display and controller: Display, Controller	24 months	Covered: -Short circuit -Burnout -Performance failure caused by manufacturing faults Non-covered: -Water exposure -Disconnection –Man-made damages
Speed control: Speed control knob, Booster, Controller cover plate	6 months
Lights: Headlights, Taillights. Braking: Power-off brake levers, Switches	3 months