Help Center

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1. Most Requested FAQs

How to Read King Meter Error Code?

How to Turn On/Off Headlights?

2. Batteries

How Long Does It Take To Charge The Battery?

Lost Your Battery Keys?

King Meter Needs New Battery?

3. Bikes Assembly

What Equipments Are Contained In an Ebike?

4. Performance

How Far Can I Go With My Bike?

5. Warranty & Service

Motor Serial Number / Bike Serial Number?

6. Purchase EBikes

Why Do I Need An EBike?

7. Shipping

Do You Ship To Any Country?

If I Placed an Order Today, How Long Does It Take For Me To Received It?

How Do I Cancel/Change Order?

Can I Return My Purchases? What Is Your Return Policy?